Contents:
1. Increase places
2. Increasing places for completed studies
3. Increasing places on Representative sample studies
4. What if I have insufficient funds?

To add participants to an active study, select the option to increase places from the action menu:

Increase places

Enter the total number of additional places you want to add to your study. For example, if you want to add 5 extra places, please enter ‘5’. The system will then calculate and display the extra cost for these additional places.

Once the additional places have been added, the study will automatically become active. You will need to refresh the page to see the correct study status.

Please note: When using the API instead of the website, you must input the total number of spaces you want for your study, not just the additional spaces. For example, if your study currently has 10 spaces and you want to add 5 more, enter '15'.

Increasing places for completed studies

You can also increase places for a completed study in the same manner. When you have increased places, the study will be moved from your 'completed' studies folder back into the 'active' folder, and data collection shall resume.

Increasing places on Representative sample studies

For representative sample studies, if you manually reallocate the sample to speed up recruitment, you won’t have the option to later increase places.

What if I have insufficient funds?

If you have insufficient funds to increase places on a study, this may be explained by a discrepancy between your total and available balance. You can read more about this here: Workspace balance.

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